Based on our purchase history of our patented Floricane orange envelopes and note cards, I’ve written more than 1,500 thank you notes since the business launched at the end of 2008. It’s a challenging practice to stay on top of – and I probably owe everyone who reads this post a card that hasn’t been written.
I’d like to blame my mom for this habit, but it’s really not her fault. No, Charles and Charlie Luck – the owners of Luck Companies – are to blame.
During my 12 years at Luck Stone, I probably received three dozen handwritten notes from Charles or Charlie – in fact, Charles has sent me two notes since I left Luck in 2008. Believe me, I was not the only employee to receive an old-fashioned thank you for a job well done, or a milestone achieved.
I know how much each of those notes meant to me when I opened and read them – less for the words written, and more for the intent behind the note itself. Each note meant that someone was paying attention to me as a person and to my work as an employee.
As I continue to grow Floricane, I never want our friends and clients to feel that we’re not paying attention to them – as people, and as partners.